Travel Documents & Passports
Travel Documentation
Group tours require all participants to be confirmed and fully paid before final travel documents can be issued.
Documentation delays usually occur because bookings are processed as a group, not individually.
Passport & Visa Checks
Please check immediately upon receipt:
- Passport validity (minimum 6 months beyond return date)
- Passport condition (undamaged)
- Correct visas for all countries visited or transited
- NZ re-entry permit if travelling on a non-NZ passport
Carry in Your Cabin Bag
- Passport
- Air tickets
- Pre-completed departure card
- Itinerary, vouchers, visas
- Pen for in-flight forms
Security Backups
- 2 photocopies of passport ID and visa pages (stored separately)
- Photo or screenshot of passport and itinerary on your phone
- Email copies to yourself (iPhone users may store them in iBooks)
Language & Communication
Fluency is not required, but basic phrases are highly beneficial.
Carry a phrase book or translation app for non-English speaking destinations.
Navigation & Smartphones
- Download Google Maps and save areas for offline use
- Type “OK Maps” to save visible areas
- Ensure roaming is enabled for emergencies
- Confirm international roaming options with your provider before departure
Luggage & Packing Guidelines
Checked Luggage
- One bag only, maximum 20kg including suitcase
- Recommended packing target: 15kg (allows space for purchases)
- Maximum total dimensions: 158cm
- Airlines may refuse boarding or charge high excess fees if overweight
Important:
- Label bags inside and outside with:
- Name
- Mobile number with country code (e.g. +64 21 xxxx)
- Email address
- Use wheeled luggage
- Pack carefully – you carry your own bags
- Porters are limited; tipping is at your own expense
Carry-On Luggage
- One carry-on item only (recommended: small backpack)
- Maximum 5kg, must fit overhead or under seat
- Maximum dimensions: 110cm total
Pack:
- 1 change of clothes
- Medication
- Toiletries (LAG compliant)
- Travel documents
Tip: If travelling as a couple, split clothing between bags in case one is delayed.
Carry-On Liquids & Security Restrictions
- Airlines no longer provide security LAG bags
- Passengers must supply their own compliant resealable bags
- Non-compliance delays entire tour groups


Clothing & Climate Preparation
- Pack layered clothing
- Avoid bulky garments
- Light-coloured clothing for tropical regions
- Covered shoulders and legs required at religious sites
- Avoid barefoot or jandals outside resorts
Suggested Packing Lists
Women
- Walking shoes (well worn)
- Sandals
- Casual & evening footwear
- Long trousers or skirt
- Evening outfit
- Tops, layers, jacket
- Swimwear (if applicable)
Men
- Walking shoes
- Casual & evening shoes
- Long trousers
- Long shorts
- Shirts (short & long sleeve)
- Light jacket
- Swimwear (if applicable)
Additional Essentials
- Universal power adapter
- Small first aid kit
- Day pack
- Money pouch (worn under clothing)
- Lightweight raincoat
- Sunscreen, lip balm, sunhat
- Glasses & sunglasses
- Pen
- Travel clothesline
- Spare passport photo
- Combination padlock (not key)